Digitization and archive providers
Shared staff/devices across projects require permissions, queues/capacity, independent QC and usage reconciliation.
Records and users
Digitization batches, service contracts, archive manifests and delivery packages. Service owners procure; dispatchers, scanning stations, QC, custodians and billing operate.
Illustrative journey
Paper: intake/preparation → scan/review → QC; digital: ingest/validation → registration. Then govern and access under permissions, retain schedules/holds and deliver with evidence. This is an illustrative scenario, not a customer case study.
Integration and boundaries
Warehouse systems, devices/Edge, customer portals and invoicing under agreed scope.
Pilot and acceptance criteria
End-to-end pilots include jams, rework, shift handover, partial acceptance and contractual retry/rescan exclusions.
Continue the workflow
Two journeys, one records lifecycle
Connect paper and born-digital records through persistent identifiers, policies and evidence.
Read detailsIntegration quickstart
Exercise ingest → job tracking → registration → verification with synthetic data.
Read detailsIntegrity, provenance and evidence
Each evidence type answers a different question; hashes, timestamps and approvals are not interchangeable.
Read detailsStart with a verifiable scope.
Agree record classes, quality criteria, permissions and evidence before scaling.
Plan assessment