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Delivery, acceptance and closure

Accept against manifests/evidence; disputed items remain separate from accepted quantities.

Inputs and starting conditions

Delivery manifests, content/metadata/evidence packages, contract criteria, QC results and acceptance authority.

Workflow and control gates

  1. 01Inspect package
  2. 02Verify evidence
  3. 03Accept partially
  4. 04Correct / reconcile
  5. 05Final handover and closure

Package acceptance records manifest versions, accepted sets and rejection reasons. Export/handover verifies authorization and integrity; closure receipts state remaining responsibilities.

Exceptions and recovery

Missing files, inconsistent evidence or disputes create correction requests linked to original delivery. Do not close projects while required outstanding decisions remain undocumented.

Roles, outputs and states

ResponsibilitiesEvidence and states
Owners/delegates accept; operators correct/deliver; project managers reconcile closure; billing receives only eligible quantities under agreed rules.Manifest/version, verification reports, partial acceptance, disputes/corrections, exports and final receipts. States: delivered → review → partial / accepted / correction → closure.

Scenario and acceptance criteria

ILLUSTRATIVE SCENARIO

Part of a delivery fails criteria; accept eligible portions and request correction of the remainder.

Complete only when

Decisions bind manifest/version; outstanding items prevent full closure.

Interfaces for this workflow

Start with a verifiable scope.

Agree record classes, quality criteria, permissions and evidence before scaling.

Plan assessment

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Illustrative source image; displayed values are not service commitments.